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Audited by ABC Electronic November 2006
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The Chartered Institute of Marketing
Moor Hall, Cookham, Maidenhead, Berkshire, SL6 9QH www.cim.co.uk
Contact: Sarah Arman t : 01628 427500 f : 01628 427049 saraharman@cim.co.uk
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The Chartered Institute of Marketing specialises in sales and marketing training and qualifications. We realise that marketing and sales need to work as a combined force to enable organisations to drive growth and profitability, while improving customer satisfaction and retention. Our courses are designed with this in mind, working to improve the practical abilities and skills of sales professionals of all levels.

We deliver sales training and qualifications through public courses, customised training programmes delivered to your specification and intensive qualifications via CIM Academy.
bullet point Business to Business Associates Ltd 3A Market Square , Sandy, Bedfordshire, SG19 1HT www.b-b-a.com
Contact: John Miller t : 0845 838 0284 f : 0845 838 0286 info@b-b-a.com
bullet point City & Guilds 1 Giltspur Street, London, EC1A 9DD www.cityandguilds.com
t : 020 7294 2800 f : 020 7294 2400 email form on web site
bullet point Customer Service Network PO Box 3165, Wolverhampton, WV3 9YH www.customernet.com
Contact: Jackie Matthews t : 01902 311641 jackie@customernet.com
bullet point Ergon Ltd Birch House, 10 Romar Court, Bletchley, Milton Keynes, MK1 1RH www.ergon-resources.com
Contact: Peter O'Donnell, Partner t : 01908 365300 f : 01908 365444 podonnell@ergon-it.com
bullet point Institute of Leadership and Management 1 Giltspur Street, London, EC1A 9DD www.i-l-m.com
t : 020 7294 2470 f : 020 7294 2402 qualifications@i-l-m.com (other emails on site)
bullet point Sales Executive Council Victoria House, 4th Floor, 37-63 Southampton Row, London, WC1B 4DR www.salesexecutivecouncil.com
Contact: Patrick McGlynn t : 001 202 777 5741
bullet point The Direct Marketing Association DMA House, 70 Magaret Street, London, W1W 8SS www.dma.org.uk
t : 020 7291 3300 f : 020 7323 4426 info@dma.org.uk
bullet point The Institute of Export Export House, Minerva Business Park, Lynch Wood, Peterborough, PE2 6FT www.export.org.uk
t : 01733 404400 f : 01733 404444 institute@export.org.uk
bullet point The Institute of Sales & Marketing Management Harrier Court, Woodside Road, Lower Woodside, Luton, LU1 4DQ www.ismm.co.uk
Contact: Ren Kapur, General Manager t : 01582 840001 f : 01582 849142 rkapur@ismm.co.uk
bullet point The Marketing & Sales Standards Setting Body The Chartered Institute of Marketing, Moor Hall, Cookham, Berkshire, SL6 9QH www.msssb.org
Contact: Chahid Fourali t : 01628 427106 f : 01628 427399 info@msssb.org
bullet point The Sales Research Trust Peyrenegre, Labretonie, 47350, France www.sales-research-trust.org
Contact: Kevin Wilson t : 0033 55 389 1794 kevin@sales-research-trust.org
bullet point Youd Andrews Selling Solutions Beechwood House, Missenden Road, Great Kingshill, High Wycombe, HP15 6EJ www.youd-andrews.co.uk
Contact: Don Andrews t : 01494 716688 f : 01494 712122 info@youd-andrews.co.uk
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